Cookie policy
Access to this website may involve the use of cookies. Cookies are small data files that are stored in the browser used by each user across the different devices they may use to browse the website, allowing the server to remember certain information that will only be read by the server that implemented it. Cookies make browsing easier and improve the user experience without harming the device used.
Cookies are automated procedures for collecting information about the preferences set by the user during their visit to the website, in order to recognise them as a user, personalise their experience and usage of the website, and may also help, for example, to identify and resolve errors.
The information collected through cookies may include the date and time of visits to the website, the pages viewed, the time spent on the website, and the websites visited immediately before and after it. However, no cookie enables contact with the user’s telephone number or any other personal means of communication. Nor can any cookie extract information from the user’s hard drive or steal personal data. The only way a user’s private information can be included in a cookie file is if the user personally provides that information to the server.
Cookies that can identify an individual are considered personal data and are therefore subject to the Privacy Policy described above. Accordingly, the use of such cookies requires the user’s consent. This consent will be freely given, specific, informed and unambiguous, expressed through a clear affirmative action, prior to the initial processing. It will also be revocable and documented.
COOKIES WE USE
Technical (or strictly necessary) cookies:
These cookies enable users to browse a website, platform or application and to use the various options or services available on it. They include, for example, those that manage data traffic and communication, identify the session, access restricted areas, remember items in a shopping basket, process an order, register for an event, use security elements while browsing, store content for the playback of videos or sound, or share content via social networks. They also allow the storage of the user’s cookie preference settings.
Preference (or personalisation) cookies:
These cookies allow information to be remembered so that the user accesses the service with certain characteristics that differentiate their experience from that of other users, such as language, number of results displayed in a search, or the appearance and content of the service depending on the user’s browser or region of access.
Analytical (or performance) cookies:
These cookies enable the monitoring and analysis of user behaviour on the websites to which they are linked, including measuring the impact of advertising. The information collected through these cookies is used to measure website, application or platform activity, with the purpose of introducing improvements based on analysis of how users interact with the service.
Cookies may be session cookies (deleted when the browser is closed) or persistent cookies (stored on the device for a predetermined period).
COOKIE MANAGEMENT
You may access and modify your cookie settings on our website at any time. You can change or withdraw your consent at any moment by accessing the cookie settings panel available on this website.
THIRD-PARTY COOKIES
This website may use cookies managed by external entities that provide ARENA Consulting & F.M.S, S.L. with services aimed at improving the website and enhancing the user experience. The main purposes for which third-party cookies are used include obtaining statistical information on access and analysing browsing behaviour — that is, understanding how users interact with the website.
The information obtained may include, for example, the number of pages visited, language, location (based on IP address), number of users accessing the site, frequency and recurrence of visits, duration of the visit, browser used, internet service provider, or type of device used. This information is used to improve the website and to identify new needs in order to offer users high-quality content and/or services. In all cases, the information is collected anonymously and statistical reports are prepared without identifying individual users.
Further information about these cookies, their privacy implications, description, key characteristics, and expiry period can be found in the following links: Google Analytics, Metricool.
The entities responsible for providing these cookies may transfer the collected information to third parties when required by law or when such third parties process this information on their behalf.
SOCIAL MEDIA COOKIES
ARENA Consulting & F.M.S, S.L. includes social media plugins which allow users to access such networks directly from the website. Consequently, when interacting with these plugins, social networks may store cookies in the user’s browser. The owners of these social networks have their own data protection and cookie policies, and are responsible in each case for their own files and privacy practices. Users should refer to those policies for more information about such cookies and, where applicable, about the processing of their personal data.
For your convenience, you can find the links to these policies below:
DISABLING, REJECTING AND DELETING COOKIES
Users can disable, reject and delete cookies — in whole or in part — installed on their device by adjusting their browser settings (for example: Chrome, Firefox, Safari, Internet Explorer). The procedures for rejecting and deleting cookies may vary depending on the browser used. Accordingly, users should refer to the instructions provided by their particular browser.
If you choose to reject non-essential cookies, you may still browse the website, although some functions or services may not be available. You can change your cookie preferences at any time by accessing the “Cookie Policy” option available in the website footer.
