Privacy Policy
INTRODUCTION AND ACCEPTANCE OF THE PRIVACY POLICY
ARENA provides high-quality Information Technology services for clients and large enterprises. ARENA enables the digital transformation of businesses through its specialised technological services.
At ARENA, we take your privacy as seriously as you do. We have created this policy because we want the privacy and security of your personal data to be fully protected. ARENA Financial Tech (“ARENA”, “we”, “us”, or “the Company”) affirms its commitment to protecting the privacy of individuals who visit the Company’s websites and request information.
The ARENA Client Privacy Policy (the “Privacy Policy”) applies to websites provided by ARENA and, where applicable, any of its subsidiaries (hereinafter referred to collectively as “ARENA”, “we”, or “us”) that refer to this Privacy Policy. The term “client” or “Client” refers to customers, potential customers, and visitors to our website. This Privacy Policy explains how ARENA protects your privacy and describes ARENA’s privacy practices regarding the use of its websites.
By accessing and using ARENA’s websites, you acknowledge and consent to the collection and analytical use of your information as set out in this Privacy Policy. Your continued use of the sites constitutes your consent to the processing of such information. Before using or submitting personal data in certain sections of the websites, you may be asked to confirm your acceptance of this Privacy Policy — for example, by ticking relevant boxes and/or clicking “I ACCEPT” or similar buttons.
By ticking such boxes and/or clicking these buttons, and by using this website, you authorise us to collect, process, use, and transfer your personal data as described in this Privacy Policy. Our records of your acceptance, the date of acceptance, and any subsequent amendments to this Privacy Policy shall constitute valid written evidence of your consent.
KEY POINTS YOU NEED TO KNOW ABOUT HOW WE COLLECT AND USE YOUR PERSONAL DATA
We collect and use your personal data to manage our relationship with you, including responding to your queries or complaints, providing services, organising events, managing and improving our websites and services, and responding to user requests.
ARENA will not share, sell, rent, or trade personal data with third parties.
We may share your personal data with other companies within the ARENA group and with external service providers engaged to process data on our behalf, where disclosure is required by law or otherwise permitted by law. In accordance with applicable legislation, you have the right to access your personal data, to rectify or delete inaccurate data, to object at any time and free of charge, and to exercise other rights under Articles 15 et seq. of Regulation (EU) 2016/679 (GDPR).
This Privacy Policy applies solely to ARENA’s use of your personal data. It does not apply to any other company or website, even if you access them via ARENA. If you disclose your personal data to other organisations, your information will be handled in accordance with those organisations’ privacy practices.
WHAT PERSONAL DATA DO WE COLLECT?
For the purposes of this Privacy Policy, “personal data” means any information that identifies you, can be used to identify you, or relates to you, and that you provide to us when interacting with us, or that we otherwise collect when you visit our websites.
Personal data collected may include:
Full name (Article 4, GDPR)
Email address (Article 6, GDPR)
HOW DO WE USE YOUR PERSONAL DATA?
ARENA will use your personal data only for the purposes set out in this Privacy Policy or as permitted by applicable law. ARENA will process your personal data based on your explicit consent or where necessary to pursue our legitimate interests, in accordance with Article 6 of Regulation (EU) 2016/679 (GDPR).
ARENA and its subsidiaries may use your personal data for the following purposes:
To comply with applicable laws and regulations.
To improve the functionality and performance of our website.
To analyse website usage — including visitor numbers, origin, duration of visits, and accessed pages.
To provide access to ARENA’s online information and services.
To audit website usage.
To prevent and detect fraud or other offences.
Additionally, we collect information about visitors to our websites to help us improve our services. This information is entirely anonymous and does not identify individual users.
WHY AND WITH WHOM DO WE SHARE YOUR PERSONAL DATA?
As a matter of policy, we do not provide, sell, or distribute the personal data we collect to third parties outside ARENA, except where required by your explicit consent or by applicable law. Accordingly, we may share personal data with the following recipients:
ARENA subsidiaries: We may share your personal data with other companies within the ARENA Group for the purposes described in this Privacy Policy, in accordance with Article 6(1)(f) of the GDPR.
External service providers: Your personal data may be stored and processed by third-party service providers under strict security measures.
Authorities and regulatory bodies: ARENA may share your personal data to comply with legal obligations or judicial requests under Article 6(1)(c) of the GDPR.
We may also share aggregated or anonymised non-personal information (e.g., usage statistics) with third parties.
HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, in accordance with Article 5(1)(e) of the GDPR. This includes managing requests, improving our services, and complying with applicable legal requirements.
HOW CAN YOU UPDATE OR DELETE YOUR PERSONAL DATA?
Under Article 15 of the GDPR, you have the right to access your personal data and to request the correction or deletion of any inaccurate information. You can exercise these rights by contacting us using the details provided in the “Contact” section below.
HOW DO WE HANDLE CHILDREN’S PERSONAL DATA?
We do not knowingly collect personal data from anyone under the age of 18, nor do we intentionally allow such individuals to register on our websites, in accordance with Article 8 of the GDPR.
YOUR RIGHTS UNDER DATA PROTECTION LAW
In accordance with applicable data protection laws, you have the right to:
Access the personal information we hold about you (Article 15, GDPR)
Rectify inaccurate data (Article 16, GDPR)
Erase data that is no longer required for its original purpose (Article 17, GDPR)
Restrict processing in certain circumstances (Article 18, GDPR)
Object to the processing of your personal data (Article 21, GDPR)
Request data portability (Article 20, GDPR)
To exercise these rights, please submit a signed written request to ARENA, as indicated in the section below.
WHAT HAPPENS IF YOU ACCESS AN EXTERNAL WEBSITE VIA A LINK?
Information obtained from external websites accessed through links on our website is not covered by this Privacy Policy and is subject to the terms and conditions of those external sites. ARENA accepts no responsibility or liability for external websites.
HOW CAN THIS PRIVACY POLICY BE UPDATED?
We reserve the right to amend this Privacy Policy at any time. Where appropriate or as required by law, we will notify you of any material changes by posting a notice on our website or, where applicable, by email (if we hold your email address).
We recommend reviewing this policy periodically to stay informed about our privacy practices. The date of the most recent revision will appear at the top of this page.
INTELLECTUAL AND INDUSTRIAL PROPERTY POLICY
Our websites and all their contents — including structure, design, source code, trademarks, and distinctive signs — are protected by intellectual and industrial property rights owned by ARENA Financial Tech or third parties. Access to or use of our websites shall not, under any circumstances, be construed as a waiver, transfer, licence, or total or partial assignment of such rights.
CONTACT
If you have any questions about this Privacy Policy or wish to exercise your rights regarding the processing of your personal data, you can contact us at:
