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INSTANT PAYMENTS

Operational visibility for instant payments.
Instant Payments enables financial institutions to monitor payment flows, statuses, confirmations, rejections and processing times associated with instant payments. It turns ISO 20022 messaging into actionable operational information for Payments, Treasury and Operations teams, making it easier to monitor the service in a 24/7 environment.
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Instant Payments is a solution designed to provide visibility across the operational lifecycle of instant payments.

It complements payment execution with information on statuses, processing times, rejections, incidents and liquidity impact, helping explain what happens throughout the transaction.

THE PROBLEM IT SOLVES

Real-time control.

In instant payments, statuses, confirmations and exceptions occur within seconds. The information exists within the messaging, but it does not always reach Payments and Operations teams as actionable metrics, alerts and operational context. Instant Payments structures this information to enable more effective service monitoring and response.

CORE CAPABILITIES

Track the flow and status of instant payments throughout the entire lifecycle.
Centralizes statuses and confirmations to provide visibility into what happened with each payment.
Identifies rejections, codes and root causes to streamline incident analysis.
Analyzes payment volumes and processing times through operational metrics.
Monitors service availability and performance.
Links payment activity to its impact on operational liquidity.
Presents key information in dashboards for Payments, Treasury and Operations teams.
Generates alerts for deviations, anomalous behavior and exceptions.
Maintains traceability across messages, incidents and actions taken.
Integrates pacs, camt and pain messaging into the operational flow.
Maintains evidence for monitoring and control of 24/7 operations.

VALUE FOR THE INSTITUTION

Greater
service
visibility

Turns technical events into actionable operational information.

Improved rejection management

Enables the identification of incident causes and patterns.

Link between payments and liquidity

Helps understand how payment flows
impact operational positions.

More
consistent
reporting

Centralizes metrics on availability, processing times
and exceptions.

WITHIN THE ARENA ECOSYSTEM

Specific information on instant payments

Other ARENA solutions complement Instant Payments. Smart Converter can provide the messaging and normalization capabilities required to feed the solution, while RTBC extends this visibility to liquidity balances and positions.

USE CASES

SEPA Instant Credit Transfer observability

Volumes, statuses, processing times, confirmations and rejections.

Liquidity reporting

Link between instant payments, balances and liquidity positions.

Incident management

Alerts, context, escalation and traceability.

24/7 service metrics

Availability, performance and behavior over time.

CONTACT US

Do you have enough visibility into your instant payment operations?

At ARENA, we can help you assess how Instant Payments fits into your current operations and your needs for visibility, monitoring and instant payment reporting.