OPERATIONAL RESILIENCE, CYBERSECURITY AND OBSERVABILITY
Resilience and observability for critical financial services
Financial services rely on applications, integrations, infrastructure and third parties that need to operate in a coordinated way. ARENA embeds observability, security, traceability and recovery capabilities into the design and operation of critical financial services.
VISIBILITY, CONTROL AND OPERATIONAL RESILIENCE
An incident affecting an application, integration or provider can impact the entire financial process. Technical redundancy alone is not enough without metrics, traceability, recovery procedures and a clear view of dependencies across components.
VISIBILITY ACROSS THE COMPONENTS SUPPORTING THE SERVICE
ARENA defines which elements need to be monitored and which events need to be recorded to provide a complete view of the service. We integrate monitoring, logs, alerts, security and exception management with recovery and operational procedures, connecting the technical dimension with its functional impact.
TECHNICAL AND FUNCTIONAL CONTROL OF THE SERVICE
HOW WE CAN HELP
Resilient architectures and continuity
Technical and functional observability
Monitoring, alerts and traceability
Access management and security
Error management, recovery and escalation
Testing, dependency management and operational support
BENEFITS FOR YOUR INSTITUTION
Greater service visibility
Helps connect technical components, messages and financial processes during an incident.
More accurate failure detection
Monitoring and traceability help identify the source and scope of an incident.
More structured recovery
Procedures, retries and runbooks reduce reliance on improvised actions.
Evidence across operations and incidents
Maintains a record of events, changes, access, tests and actions taken.
SERVICIOS DONDE LA CONTINUIDAD ES CRÍTICA
24/7 Payments
Availability, processing, incidents and recovery.
SWIFT and Financial Messaging
Connectivity, messages, errors and exceptions.
Post-trade
Critical processes and dependencies on external infrastructures.
Regulatory Reporting
Availability, submissions and compliance with reporting windows.
DORA
Continuity, testing, third parties, incidents and evidence.
HOW WE WORK TOGETHER
We analyse the service
Components, flows, dependencies and criticality.
We define controls and observability
Metrics, logs, alerts and evidence.
We prepare recovery and response
Procedures, runbooks, escalation and testing.
We support operations
Support, maintenance and continuous improvement.
CONTACT US
Do you need to strengthen the resilience and control of your critical services?
Let’s talk about how to improve observability, traceability and recovery mechanisms across your operations.